We have been monitoring the fix in production for approximately 18 hours now and no further issues have been identified.
Jan 19, 12:02 UTC
We have implemented a fix and deployed it to production now. The popups now work correctly and will only require your acceptance once. Additionally, we verified all ticket operations are working as expected. We will monitor this through tomorrow and daily user usage.
Jan 18, 18:01 UTC
We have identified the issue and working on both a short term work around as well as updating the features accordingly.
Jan 18, 11:14 UTC
We are receiving reports that the application popup for the updated pricing or terms and conditions is blocking further actions within the platform. This is happening only occasionally and in only a few accounts.
Jan 18, 11:13 UTC